The Works is a small operation in New York. Your email goes to a person, not a ticket queue.

Email
support@theworksny.com

Instagram
@theworksny

Hours
Monday to Friday, 9am to 5pm ET. Most emails get an answer the same day, everything gets one within one business day. Weekends and holidays run slower.

Before you write

• Order questions: include your order number. It saves a round trip.
• Returns: see our return policy. Same address, same inbox.
• Wholesale or collaboration: tell us about your business and what you have in mind.